Horrible Company - Customer Service Representative Intoxalock Employee Review

1.0
Jul 27, 2023
Recommend
CEO approval
Business outlook

Pros

Options for work from home

Cons

Management is horrible, no help for new hires, no empathy from management, no direction when starting, management never available always on zoom meetings, no Supervisors on the weekend for help, only a help line with 2 agents to handle over 50 agents

Explore other reviews about Intoxalock

5.0
Jan 30, 2026
Recommend
CEO approval
Business outlook

Pros

Lots of internal promotion opportunities.

Cons

You are always busy and the pace is fast.

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Intoxalock Response
1mo
Thank you so much for your positive review! We’re so glad to hear that you had a great experience with us. Your feedback motivates us to continue delivering the best experience possible.
3.0
Apr 30, 2026
Recommend
CEO approval
Business outlook

Pros

Fantastic mission and staff that cares.

Cons

Disorganized leadership. Lack of strategic vision or if present lack of communication across teams.

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Intoxalock Response
1mo
Thank you for taking the time to share your thoughts with us. We value all perspectives and believe every review helps us better understand the employee experience.
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