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      Intercontinental Exchange

      Engaged employer

      Intercontinental Exchange reviews

      I ran away, bad management, negative employees - Customer Success Analyst Intercontinental Exchange Employee Review

      3.0
      Jun 10, 2019
      Customer success analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Big stable company, good benefits, fairly interesting job

      Cons

      This is my personal experience, might not be true for all of the company. A lot of employees left due to one higher manager that treated us like soldiers, didn't give enough break time, would snoop on us all day and scowl us for every small thing that didn't fit his way of work. There was no "team work", everybody was working alone and some "senior" employees would do the bidding of that manager and treat the new hires like gum on their shoes. I had to run away from there.

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      5.0
      Jun 21, 2026
      Account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Creative and dynamic company attempting to provide automation, transparency across complex markets. Lean org with minimal bureaucracy in attempt to be agile and mobile.

      Cons

      No hybrid model, 5 day in the office not in line with industry or general market.

      3.0
      Jun 13, 2026
      Senior project manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Giant international corporation with unlimited resources. Multiple locations around the country and the globe with tons of jobs that are open for internal transfer (with some considerations). Generally high pay range.

      Cons

      Giant international corporations treat you as an unlimited resource. They use "Unlimited PTO" model for Sick and Vacation time, which I feel is a misnomer and a disingenuous concept as a whole. Unrealistic fixation on making employees use AI with no clear plan or direction on how it should happen.

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