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Intercontinental Exchange

Engaged employer

Not a good culture - profits over people - Project Lead Intercontinental Exchange Employee Review

1.0
Mar 24, 2026
Recommend
CEO approval
Business outlook

Pros

Employee Stock plan is a great value. Overall benefits were excellent. The company is very stable with an 'all weather' business model. In house training/education is available and valuable. AI is fully embraced with a plethora of resources and support for training and creative uses in day to day work.

Cons

Culture is clearly profits over people, and anti remote employees despite acquiring a company (Black Knight Financial Services) with a significant number of remote employees due to offices that were closed during COVID. Remote employees are capped at a maximum 1% raise per year with no ability to apply for a promotion or different role/department unless you move to HQ in Atlanta, Jacksonville or NY. Leadership professes to embrace Agile but is dismantling any best practice and consistent improvements in lieue of a 'do more with less' approach. Effectively it is 'Agile by Teams chat'. There is a high percentage of employees on H1B1 Visas that seem to be willing to accept the 'work harder with less pay' culture. (Employees on a work visa are less able/likely to leave for another company.) Another strange company behavior is Director level roles that only have 1 or 2 reports (and no teams below them). This seems to be a way to pay favored employees higher salaries. The 'flexible PTO' is limited by policy (4 weeks) depending on the Senior Leader creating a discrepancy and is outside the HR guidelines. However, challenging the policy is communicated as being negative to career advancement.

Explore other reviews about Intercontinental Exchange

5.0
May 26, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

A very distinct culture of gritty, brilliant individuals. Very generous compensation. Lean org structure with access to the senior most leaders.

Cons

Not a company for those who aren't self starters. You will thrive here if you are diligent and independent.

3.0
Jun 13, 2026
Recommend
CEO approval
Business outlook

Pros

Giant international corporation with unlimited resources. Multiple locations around the country and the globe with tons of jobs that are open for internal transfer (with some considerations). Generally high pay range.

Cons

Giant international corporations treat you as an unlimited resource. They use "Unlimited PTO" model for Sick and Vacation time, which I feel is a misnomer and a disingenuous concept as a whole. Unrealistic fixation on making employees use AI with no clear plan or direction on how it should happen.

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