Pros
Full time hours and NO overtime and thats rare for collections. Good coworkers. Shifts do rotate, so the hours are not always late. That's pretty much everything positive I can think of.
Cons
Notice there are 3 reviews dated Aug 5th. That's because we were threatened and told to put positive reviews on this site so things would look "balanced". An honest review had been posted so we got cussed out for that one. Still, only 3 did it. They honestly think we are stupid and talk down to us. It's like, just be nice to people and follow this script and you will collect money. Poor people or "PATIENTS" can't help having medical bills and we are here to help. Yeah right, we are working to collect as much money as we can and meet our goals of dollars collected and fees collected for this dishonest company. Turn over is crazy and there are no benefits. A lot more people are like me, outta here when we land another job.