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Integrity Express Logistics

Engaged employer

Rude, entitled brokers - Client Service Representative Integrity Express Logistics Employee Review

2.0
Jun 13, 2023
Recommend
CEO approval
Business outlook

Pros

They do pay a decent wage.

Cons

If you’re part of the dispatch team, be ready to be talked down to like a dog. The brokers ASK you to make calls on their loads and call them with any issues. Then cuss you out and scream at you when you call them. This was a REGULAR thing during my year of employment with them. Disgusting behavior.

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Integrity Express Logistics Response
3y
We're very sorry to hear about your experience while working at IEL. I will forward this review to leadership. Wishing you all the best.

Explore other reviews about Integrity Express Logistics

5.0
Feb 25, 2026
Recommend
CEO approval
Business outlook

Pros

There are people willing to help.

Cons

Pay isnt the greatest but it works

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Integrity Express Logistics Response
3mo
Thanks for this 5-star review! We greatly appreciate your hard work!
1.0
May 1, 2026
Recommend
CEO approval
Business outlook

Pros

Touch technology that not a lot of companies have, and have more hands-on experience.

Cons

It’s a family-owned company, so no matter how hard you work or how strong your ideas are, there’s little room to move up unless you’re related to the CEO. (Venture) The Argument: Hiring and promoting based on "who you know" rather than "what you know" creates operational weak points.

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Integrity Express Logistics Response
1mo
Thank you for your feedback. We take all reviews seriously. The statements in this review do not align with our company practices or culture. IEL maintains a culture built on merit with opportunities to advance based on each employee’s willingness to engage in the pursuit of excellence. We remain committed to maintaining a positive workplace built on professionalism, accountability, and open communication.
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