Not Good a Place to work right now - General Manager Integral Senior Living Employee Review

1.0
Feb 15, 2019
Recommend
CEO approval
Business outlook

Pros

The seniors and their families its hard not to get attached to them PTO same as any company

Cons

CEO out of touch with Property Managers and line staff only cares about the bottom line and doesn’t care about the seniors that Solstice servers. She creates a culture of fear and intimidation management by Regional Directors of Operation, cant keep good Executive Directors, Directors of Sales, and Chefs. That alone tells a story. This company is the model for micromanagement, company is bogged down with reports. Does don’t provide the budget, staffing, and tools to perform the duties of your position, wants five-star results on a one stare budget. Has programs they believe are the greatest and puts them above competitors, the reality is they don’t play that big a roll in getting senior to move in; Great staffs sell and make properties attractive, not over promise and under delivering programs. Properties are old and run down. The entire support team has no idea how to communicate outside of email; you can never get them on the phone. There's not much positive reinforcement at this place No 401K match, poor health care options, bonus program is a joke.

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Integral Senior Living Response
6y
Thank you for your honest review, we would welcome the opportunity to speak with you further and learn from your feedback and see how we can work to improve our company. Please feel free to reach out to me directly & I can put you in touch with an HR team member to discuss further. Again, Thank you for taking the time to share your experience(s) & I hope we can grow as a company from this feedback you provided. Michael - mwoodward@islllc.com

Explore other reviews about Integral Senior Living

5.0
Aug 19, 2025
Recommend
CEO approval
Business outlook

Pros

Home office team engaged & present at the community level.

Cons

Nothing to note, interactions were all good.

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Integral Senior Living Response
9mo
Thank you for taking the time to share your feedback. We’re so glad to hear that your experience with Integral Senior Living was positive and that you felt supported by our home office team at the community level. It’s wonderful to know those connections made a difference, and we appreciate your kind words.
3.0
Feb 10, 2026
Recommend
CEO approval
Business outlook

Pros

The team cultivated was always amazing to work with and are a great team!

Cons

The business office falls 100% short of competence regarding customer service for its employees, residents and especially its consumers.

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Integral Senior Living Response
3mo
We appreciate you sharing your experience and are thrilled to hear such kind words regarding your "amazing" team and Laura’s incredible leadership! While we take great pride in our mission to better serve seniors, we also hear your concerns regarding the business office’s communication and the need for clearer regional training to eliminate procedural ambiguity. Your feedback is important, and we are committed to ensuring our administrative support and customer service match the high standards set by our frontline teams and leadership. Thank you for your dedication to our residents and for helping us identify these specific areas for growth!
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