A Company that Walks the Walk - Director of Sales and Marketing Integral Senior Living Employee Review

Integral Senior Living is a company that has built a highly respected reputation for turning around struggling communities within an industry that can be described as complicated at best. From its inception, ISL tossed out the quotas and micromanagement behaviors long associated with senior living and went on to create a culture that is simply unparalleled. I was fortunate to serve as Director of Sales and Marketing for over six years at one of the communities they manage and there was not any point that I felt any pressure to do anything other than what was best for the residents and the families I was working with. From day one (with census under 80%), ISL gave me the respect and anonymity to build my department (and census.) Within a few months, we had census up 20% and we went on to average 97.5% annually for several more years. This wasn’t a fluke and could only have been done by working together within an environment based on integrity and trust. Over my years there, I developed fantastic working relationships with my competitors and found this approach is rarely offered. It’s a shame. ISLs competitors could learn something from their approach. Had I not chosen to change industries, I would have been proud to continue my relationship with ISL. And, if I owned a community and was in need of a management company, they would definitely be my first call.