Good management - Senior Collections Agent InteLogix Employee Review

4.0
Jun 10, 2025
Recommend
CEO approval
Business outlook

Pros

The supervisors and managers are good people. They genuinely want to see you succeed at the job.

Cons

The work load can’t be stressful. Depending on which campaign you’re working things can be hectic throughout the day. Often times calls come back to back which can make things feel like a mad house. The building AC doesn’t seem to be adequate for the amount of people working in the building.

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InteLogix Response
11mo
Thank you for sharing your experience and for your continued dedication over the past four years. We’re especially glad to hear that you feel supported by our supervisors and managers. Investing in our people and celebrating their success is a core part of our culture. We also appreciate your honest feedback about the workload and facility conditions. We recognize that every account is different, and may have different KPI expectations or seasonal volume differences. We prioritize coaching, support, and staffing to alleviate stress and support our teams to the best of our ability, and appreciate your contributions during your time here. Your notes on the AC and break schedule are helpful and have been shared with our facilities and operations teams for further review. Thanks again for taking the time to share your experience and suggestions, it’s input like yours that helps us continue to grow and improve. —The InteLogix Team

Explore other reviews about InteLogix

5.0
Sep 19, 2025
Recommend
CEO approval
Business outlook

Pros

good benefits. Work from home available

Cons

nothing but positive environment for me

3.0
Apr 15, 2026
Recommend
CEO approval
Business outlook

Pros

The managers are some of best I have ever had. When you need help they are always willing to step up and help.

Cons

Sometimes mandatory overtime is inconvenient.

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InteLogix Response
4w
Thank you for sharing this! We're proud of our management teams and glad that support has been a consistent part of your experience. Feedback like yours is exactly what has earned InteLogix a Great Place To Work® certification. We also noted your comment on mandatory overtime, and we will continue to evaluate how we staff and schedule our teams. We appreciate you being part of our team.
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