Pros
Flexibility, work/life balance; option to work from home, hybrid or in the office; open PTO (which in itself has pros and cons) - I've never been denied time off or made to feel guilty about it, etc., granted I haven't abused it either. Full benefits from day one. Retirement match is decent enough. Most of the people are great to work with. My role can be interesting and engaging.
Cons
Excessive management and upper management which seems to be very political. There's a clear and bold line drawn between upper management and regular employees. Many floor workers don't even bother to learn the names of upper/executive management because it's likely they'll only be here for a short time and likely they'll never see/hear from them anyway. Managers are so entangled in upper management they can seem distant and focused there instead of on the team. Lots of firefighting. All around. Units are centrally focused instead of looking at the big picture. Many managers tend to be focused on their own growth and reputation instead of end to end process that benefits the client, making decisions thusly. This seems to be the culture here. Lack of documentation standards (or lack of adherence to standards). Poor training, mostly if you're an internal hire and move to a new role. Too much reliance on training modules that are recordings of in-house trainings that aren't very refined and a lot of times contain some degree of out of date information. I'm grossly underpaid (that isn't to say everyone is). Good luck receiving a regular raise. Tons of turnover. Have had several layoffs since I've been here. Lots of life-timers have voluntarily left as people are not happy with many decisions made by executive management within the last few years.