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Insurance Services Group

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Racist / micro-aggression - Customer Service Representative Insurance Services Group Employee Review

1.0
Apr 16, 2025
Recommend
CEO approval
Business outlook

Pros

Remote based is the only pro

Cons

Racist supervisor , if you are African American do not apply . Unfair treatment , micro-aggression from the customer service supervisor. If you speak up about how you are spoken to and treated as an African American you will be fired asap. The unfairness is thick and presented right in your face. Worse experience I’ve ever endured.

Explore other reviews about Insurance Services Group

5.0
Jun 26, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Company has a wonderful onboarding program. Great hourly rate for virtual work. Plenty of inventory to keep me busy. Flexible work schedule. Software is top notch.

Cons

No cons. I am referring other auditors to apply.

2.0
Jan 6, 2022
Recommend
CEO approval
Business outlook

Pros

Decent pay for audits, easy approval for the extra time needed. If you are not a strong auditor or don't really care about the company you work for and are just looking for some part time work for pocket change this is the company for you! All the management are currently so far in over their heads that if the new carrier contracts come through like they have been stating you will NEVER hear from management because they can't handle the little bit they have now.

Cons

There isn't enough work for a dedicated full time auditor to have a career. There is zero structure and no leader. If you are lucky and someone in management eventually gets back to you, you will get three different answers so you don't know which way to go. Training is multiple videos that drone on and on.

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