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Insurance Administrative Solutions

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Overall it's an ok place to work - Customer Service Representative Insurance Administrative Solutions Employee Review

4.0
Jan 27, 2021
Recommend
CEO approval
Business outlook

Pros

Flexible schedule Pay is good Always feeding you

Cons

Training programs needs a bit of alterations. There isnt a clear cut training due to the flexibility in the scheduling. Which is a pro and a con. The pro obviously is that they are so gracious with their flexibility it is heaven sent. The downside is it makes the training hard because the trainers dont realize what has and hasnt been taught to some people. So once you get on a call and you are faced with something you have never done you will try and handle it by asking for help which isnt always readily available. That's my 3rd con sometimes the manager meetings are so long and sometimes the manager or supervisor left on the floor gets bombarded.

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Insurance Administrative Solutions Response
5y
Thank you for taking the time to provide IAS with some feedback. We definitely appreciate the positive feedback and will be reviewing the areas we may be able to improve. We hope you stay well and best of luck on your future endeavors.

Explore other reviews about Insurance Administrative Solutions

5.0
Mar 12, 2024
Recommend
CEO approval
Business outlook

Pros

On the job training, overtime, many benefits, lots of vacation and sick time. If you like to learn and show initiative you will get opportunities to advance.

Cons

Overtime is usually September to early January. I would work more if allowed.

1.0
Sep 3, 2025
Recommend
CEO approval
Business outlook

Pros

The pay was okay, and they had montly staff luncheons

Cons

The training was too little too late

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