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      Unprofessional is being generous - Designer Instrument Employee Review

      1.0
      Nov 29, 2020
      Designer
      Recommend
      CEO approval
      Business outlook

      Pros

      - Some big name clients That’s really it.

      Cons

      - Wide array in talent means competent individuals are left pulling lots of dead weight - Shuffling around constantly on projects - No transparency around promotions and mishandled layoffs - Arrogant middle management and directors with lack of resume experience to back it up - Contractors treated like slaves - HR says what they want to keep people running on the hamster wheel, with no follow through on promotions or integrity

      avatar
      Instrument Response
      5y
      We appreciate this honest feedback, and understand that there are several areas that you would recommend Instrument focus and improve. It is important to us that expectations are clear and consistent across the company, including fair expectations of Independent Contractors. We appreciate you notating that there is a wide array of expectations of individuals based on their abilities and skill sets - we are committed to continued focus on this internally.

      Explore other reviews about Instrument

      5.0
      Jun 1, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      - Amazing work culture and benefits - Great variety of projects available with top global brands - Growth opportunities

      Cons

      Towards the end, a lot of compressed timelines and resource allocation made it harder to deliver good quality work. I get it's mostly the clients, but I think as an agency Instrument could also stand up for its employees better. Saw a lot of people getting burnt out at the end.

      2.0
      May 4, 2026
      Designer
      Recommend
      CEO approval
      Business outlook

      Pros

      The people is the reason why I never wanted to leave.

      Cons

      The random layoffs and terrible managers not advocating for your growth while other people with great managers got promotions like crazy.

      1
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