employer cover photo
employer logo
employer logo

Institute on Aging

Is this your company?

Ableist and Hateful - Anonymous employee Institute on Aging Employee Review

1.0
Apr 14, 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The work they are doing is technically good, but they do it poorly.

Cons

They are horrible to their workers, and they hate disabled people. Every disabled person I knew who worked there got gently (or not so gently) ousted by management. They were incredibly cruel to them and gave them no leeway. I watched people mistreat clients left and right with no repercussion, but the second you existed with a disability, you were kicked. I worked there for years, through the pandemic too, and they sucked me dry burned me out, and fired me in a clearly retaliatory way. I worked myself to near death for them, and they tossed me out after making me BEG to keep my job, knowing full well they wouldn't give it to me. People I thought were friends of mine watched in silence as I was fired by HR, after making me work for hours on my normal shift ahead of my sudden firing. I could list stories for hours, but I am afraid that if I do, they'll make sure I never work in the field again. They already cost me one job I applied for that was supposedly a shoo in until they were called for my references. They ruined my life, and the lives of so many people I know, and the turnover is atrocious, even in places it shouldn't be. Do not work for them. They will hollow you out and leave you worse than you were when you started. For a place that cares for the sick, elderly, and disabled, they sure do treat them like absolute garbage.

Explore other reviews about Institute on Aging

5.0
Feb 27, 2026
Recommend
CEO approval
Business outlook

Pros

I have been with the team for approximately two months now, and I am happy to share that my experience has been very positive. Both my managers and coworkers have been incredibly supportive and helpful, creating a welcoming and collaborative work environment. I feel very grateful to the Institute on Aging for giving me the opportunity to join such a wonderful team.

Cons

I have not found any cons.

2.0
Apr 13, 2026
Recommend
CEO approval
Business outlook

Pros

Meaningful work with the opportunity to support vulnerable individuals and build genuine connections with callers. The mission itself is impactful and can be rewarding on a day-to-day basis.

Cons

High-pressure environment with consistently high call volume and emotional intensity. Expectations are not always clearly defined and can shift without much notice, making it difficult to feel stable in the role. Communication can be inconsistent, and support for staff can feel limited at times. Turnover appears relatively high, which impacts team cohesion and continuity. The role can become difficult to sustain long-term due to workload, emotional demands, and lack of clear structure.

1
See reviews by: Helpful|Rating|Date|All