Pros
The work is very fulfilling and easy to get behind, and the casual office environment is pleasant. The other staff are genuinely nice people who believe in the mission and have diverse experiences to share. It's also easy to access via T.
Cons
The director is unpredictable and seemingly unaccountable, and plans change on a (sometimes) hourly basis. The pay is low and there are meager operational resources. Despite this they are resistant to finding grants to provide funding for projects, instead relying on consulting contracts. The lack of transparency around money raises questions about their finances and long-term sustainability. For a mission-driven non-profit, there is a notable lack of enthusiasm for collaborating with or deferring to other orgs with more experience in a particular domain. In general, there is a preference to say, "We did this here", instead of, "We got this done". For me, this reinforced the feeling of financial insecurity surrounding funding. The cubes are far from ergonomic, a glaring omission for an organization that focuses on people, design, and disability.