Terrible Place to work - Anonymous employee Instabill Employee Review

1.0
Apr 10, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Interesting businesses come through the door from all over the world.

Cons

The Owner is constantly changing the compensation plan in order to NOT pay his employees. Make sure you use your earned time before you provide your notice or they will not pay you for it. Poorly executed Gateway solutions provided for Clients. Employees are often left explaining why a Gateway has not been set up once a client has paid a set up fee and signed a contract. Office environment is not professional or pleasant. Management pits employees against one another and biased individuals are responsible for dividing up the leads. Churn and Burn environment from both a sales and a technical perspective. You are expected to work hours well past your scheduled time. The CEO is a womanizer.

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Instabill Response
11y
Thank you for your feedback about your experience at Instabill. We appreciate any and all input on how we can become a better company, and regret that you feel your experience at Instabill was disappointing. In January 2015, we implemented an added incentive to our sales staff that would pay them biannual bonuses based on a percentage of their clients’ credit card and ACH sales turnover. We utilize several secure payment gateways and our technical support staff is making major upgrades to the Instabill gateway (read about it on ECS-World.com). Working in a sales environment can be competitive, but our office setting is loose but serious and supportive. A look at some of our videos on our YouTube page reflect this – members of our sales staff regularly participate in them. To take advantage of the incentives we offer, members of our sales staff often work past the 40 hours they are required – we leave it as a personal decision to do so. Thanks again for your feedback. If you wish to continue the conversation, feel free to contact us at 1-800-318-2713.

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Cons

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1.0
May 10, 2024
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Pros

It's a job for now.

Cons

The pay was awful, minimal vacation time, pathetic benefits and the owner was a tyrant. It's a small office and the other people working there were decent. Some days I could hear the owner yelling at employees in his office. He's an indecent person. I stuck around until I found something better. I would find somewhere else if I were you.

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