Pros
- Colleagues (Good banter and enjoyable to be around overall). - Occasional parties/events organised for office but that is thanks to line management, not the higher ups. - Line Management is pretty good overall. - 33 days holiday a year.
Cons
- Shift work including night shifts. - Unflexible when trying to change or swap shifts. - Micro management. - Poor wage in my opinion. - Some staff are paid thousands more a year than others for doing the exact same job (in my role and in many other teams). - Many mundane and pointless tasks that could easily be automated with little effort. - Over Christmas and New Years, some teams got to leave early leaving our team to have to cover their work along with having to do our own. - Yearly Christmas bonus was withdrawn for Remote Operations staff but remained for Field Engineers. - KPIs. - No training or development (TIER system currently in place appears to be for development and training when in fact its there to boost individual KPIs and pressure staff). - No opportunity for progression. - Lack of appreciation (Developed a web application now used by multiple teams to assist with a time consuming task despite it not being part of my job description and received no praise or appreciation despite being constantly asked to improve it or make changes. Another colleague drove to Chester despite their shift ending to assist the company with a severity one incident and received nothing. The EDGY award for stuff like this but the company would rather give it to people for just doing their job). - Poor communication (Released potential redundancy notice on intranet before announcing it to staff publicly). - Poor HR, see above for their catastrophic and foolish mistake. - No incentive to relocate to Burton which shows that the higher ups see all staff as expendable.