Leadership not willing to listen to issues raised - Anonymous employee Insource Services Employee Review

1.0
Feb 25, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- fast environment. - flexible scheduling

Cons

- poor structure of teams - constant communication issues due to communication happening on too many platforms - absolutely no uniformity in systems. If you work with 4 or 5 managers expect to have to do your job 4 or 5 different ways. - proactive action taken is punished - constantly trying to shift admin time onto clients. For example, have been told by several in leadership to bounce time I spent organizing my emails around to different clients. - always an overwhelming amount of work and expectations to jump in where needed regardless of what you are doing - management care about their own time more than yours. Does not matter what you have scheduled or what you need done, it’s always put manager asks first, almost always with incredibly little heads up. - I could go on

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Insource Services Response
3w
Thank you for taking the time to share this feedback. We hear you and appreciate you sharing your perspective. We continually work on consistency across our systems, clear communication across our channels, and deeply consider employee feedback. As we grow, we consider any changes that would continue to improve team operations and standardize processes, and we always highly prioritize our employee experience — and honest feedback like yours has been part of what's driving that. We wish you well.

Explore other reviews about Insource Services

5.0
Apr 8, 2025
Recommend
CEO approval
Business outlook

Pros

Love Insource Services, amazing benefits and people.

Cons

Long hours, sometimes unexpectedly but that's IT.

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Insource Services Response
1y
Thank you for your kind words and for being part of what makes Insource Services special. We're thrilled to hear you’re enjoying the people and benefits. We recognize that some teams, like IT, may face unexpected demands at times, and we’re continually working to improve balance and support across the board. Your feedback helps us grow—thank you again!
4.0
May 6, 2026
Recommend
CEO approval
Business outlook

Pros

It’s a great place to work with very understanding people. I’d recommend it.

Cons

The structure is a bit unusual since management prefers to keep things fairly open and flexible.

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Insource Services Response
3w
Thank you for the kind words and for recommending Insource as a place to work! We appreciate you noting the understanding culture here — that matters a lot to us. We're actively working on bringing more clarity and consistency to how teams operate while still keeping the flexibility that makes Insource a great place to be. Thanks for sharing your perspective.
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