A lot to learn - Help Desk Insite360 Employee Review

3.0
Nov 18, 2019
Recommend
CEO approval
Business outlook

Pros

Opportunity to learn a lot Multiple shifts Depending on the department, excellent perks

Cons

Dead end job, you’re told if you work hard you will move up, but there’s people that started at the bottom and years later they are Still at the bottom. Most of the people there are miserable and the managers and team leads barely show up for work. Bare minimum pay, these are college educated people making $12-15/hr.. working in IT Micromanagement, other departments get to walk around. If you’re working in the NOC you’re expected to sit there the entire shift, when you take a break people watch you and the time. There’s recreation games that other departments get to enjoy, NOC people have the least freedom, least pay, and worst schedule. Poor training Favoritism Unprofessional team leads

Explore other reviews about Insite360

5.0
Feb 25, 2022
Recommend
CEO approval
Business outlook

Pros

They have a great system in place for working from the bottom to the top.

Cons

The work can get pretty bland and repetitive.

3.0
Aug 21, 2025
Recommend
CEO approval
Business outlook

Pros

good people and how business was handle in team I worked with.

Cons

could have been better process for advancement through the company.

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