Toxic work environment - Patient Recruitment Coordinator Innovative Trials Employee Review

1.0
May 20, 2026
Recommend
CEO approval
Business outlook

Pros

On the positive side, I did gain valuable exposure to new industries and practices, but this was entirely due to my own initiative. I took it upon myself to conduct research, build my network, and learn beyond my core responsibilities. While the role itself lacked structured growth, I was able to take the initiative to expand my skill set and knowledge on my own.

Cons

During my time at Innovative Trials, I experienced a deeply discouraging work environment. There was a complete absence of trust or loyalty toward long-standing employees. Despite my dedication and hard work, I never felt valued or supported. My work-life balance was non existent, I was expected to respond to messages on WhatsApp outside of hours and on holiday, and when I requested flexibility, such as working from home or attending doctor’s appointments, those requests were denied. There was a complete lack of progression; I felt stuck with no opportunity to grow. Moreover, the HR department was ineffective, there was no safe space to raise concerns as issues were often broadcast across the office, creating a toxic atmosphere of gossip, bullying, and victimization. The leadership team was equally problematic, there was no sense of planning whatsoever. They expected immediate action without any strategy or regard for my expertise. Instead of valuing me as a professional, they treated me like a machine, demanding tasks be done instantly, with no room for input or thoughtful planning. All of this, combined with the lack of care and support, took a real toll on my mental health. Despite going above and beyond, my efforts were never rewarded. If you care about your well-being, career growth, and being truly valued, this is not the place for you. Be extremely cautious if you choose to join, as trust, care, and strategic growth are simply not part of this company culture.

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5.0
Apr 14, 2023
Recommend
CEO approval
Business outlook

Pros

LT esp CEO hears everyones, EVERYONE's ambition to grown and puts in place solid plans to achieve Growing rapidly and ensuring everyone is up to date on growth and success, ensuring all staff get input Onboarding Training is fantastic, all on a portal, all online and easy to access at own pace. Informative and engaging Listens to what staff enjoys doing and try's to accommodate in roles where they can

Cons

None at the moment, I am really happy

2
2.0
Nov 7, 2024
Recommend
CEO approval
Business outlook

Pros

Management was nice, caring to a degree.

Cons

Spend you own money to book car rentals and hotels. Lots of traveling to places.

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Innovative Trials Response
1y
Hi, Thank you for taking the time to leave us a review. I’m pleased to hear that you found the management to be nice and supportive. I’m not certain of your exact employment dates, but you’ll be glad to know that we have a travel booking site available for contractors to use, which helps streamline the process of booking rooms and travel. Additionally, the nature of the role does involve travel, and this would have been outlined during the interview process to ensure candidates were aware of the expectations. If you’d like to discuss your experience further, we’d be happy to hear from you. Please feel free to reach out to us at HR@innovativetrials.co.uk. Wishing you all the best in your future endeavours! Regards, Molly
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