High Stress Level environment - Customer Service Representative Innovative Software Solutions Employee Review

They tell you it is a 2-3 year learning curve for new hires but yet new hires are dumped with several accounts after 6 months and expected to cope like everyone else. During the work week you are assigned plenty meetings that take up the time you need to get your daily tasks done As a client rep, it feels like you have several bosses, your client, your team manager, and the owners your constantly given tasks from all of these that will conflict with your time. The client is always right, even if it was their fault you still get the blame. Many of the internal issues with management at the client sites end up becoming your problem (e.g. They replacement person at the clients side has no idea how to do their new job and constantly screws it up and its your responsibility to play babysitter and fix their mistakes every single day or else you get in trouble from management). They have a high turnover rate. The stats might seem low on paper because everyone currently there has been working for 5+ years and they just didnt choose to hire any new personnel for about 3 years, when they start to hire people, alot of them either quit within 6 months or get fired for no reason (e.g this isn't working out, bye). They had to stop hiring people for about 3 years cause they didn't have anymore space in their building to seat new hires for years. Pretty much a dead end job, there is no room for expansion and you will not gain much experience that you will benefit from in another job.