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      InnovAge

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      InnovAge reviews

      Overworked Understaffed - Social Worker InnovAge Employee Review

      3.0
      Oct 6, 2023
      Social worker
      Recommend
      CEO approval
      Business outlook

      Pros

      You will be working with a team full of people who are dedicated to their job. The team in your individual department will always have your back. You will have set hours and will never be expected to work past those hours. Lots of team building activities. Innivage encourages team building and they have lots of events and activities dedicated to their staff. Mileage reimbursement is above industry standard.

      Cons

      InnovAge is extremely understaffed. Most social workers are facing caseloads between 60-100 depending on the time of year. Most people in the rehab department are facing caseloads between 100-200. InnovAge is for profit and they will do just about anything to save/make money. The out the patients needs 2nd and money 1st. There is very minimal training for new hires. You will have 2 days of in person training at corporate. You will then be given a two checklists and will be told to complete the checklist in your own. You will have to ask for help as no one will train you. Their policies are outdated and hard to find. It is impossible to know the correct workflow as all there policies live online. When looking for policies on their website you must search using key words and sift through outdated policies in hope of finding a recently updated one. The companies stocks hit in all time low in 2023 and continue to decline.

      avatar
      InnovAge Response
      1y
      Thank you for sharing your feedback about your experience at InnovAge. We are genuinely sorry to hear that your time with us did not meet your expectations. We are committed to creating a positive and supportive work environment for all our employees. Your feedback is incredibly important to us, and we take your concerns seriously. We are particularly concerned about the training feedback you mentioned. We would appreciate the opportunity to discuss your experience in more detail so that we can better understand the issues and work towards improving them. Please feel free to reach out to us directly at HRAnswers@InnovAge.com. Your insights will help us make necessary changes to enhance the experience for our current and future employees. Thank you again for your feedback. We wish you all the best in your future endeavors and hope to learn from your experience to make InnovAge a better place to work.

      Explore other reviews about InnovAge

      5.0
      Dec 23, 2025
      Director of operational excellence
      Recommend
      CEO approval
      Business outlook

      Pros

      If you are smart, talented, and eager to grow your skills, InnovAge can be a great fit. There is lots of opportunity for operational innovation and leadership.

      Cons

      The org is going through many changes and has some long standing practices that could use enhancement.

      avatar
      InnovAge Response
      2w
      Thank you for taking the time to share your experience at InnovAge. We’re glad to hear you've had a positive experience at InnovAge and have had multiple opportunities to grow. We’re encouraged by feedback like this, especially as InnovAge has been recognized as a Great Place to Work® based on employee input. That recognition reflects what many employees value while reminding us that maintaining a strong workplace culture requires ongoing effort.
      2.0
      Jun 20, 2026
      Shuttle bus driver
      Recommend
      CEO approval
      Business outlook

      Pros

      Most particapants treat us with kindness and respect.

      Cons

      Working as a driver for Innovage is not worth it, the pay is not fair for the required work that is involved with this position and addition to the new job title From Driver to Driver Particapant Care. The companies pay raises is a joke and a slap in the face, has a very high turnover rate which results to being low staffed and way too much overtime with little life balance. We have way too many vehicle mechanical issues with no onsite mechanics to fix them, They treat us like kids, too much drama and gossip, lots of favortism extremley poor communication which result to employee and particapants unsatisfied. There is just far too much negatives about this company and I unfortunately can't recommend this job to anyone and it's not worth your time.

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