Inktel - Account Executive Inktel Employee Review

3.0
Nov 7, 2016
Recommend
CEO approval
Business outlook

Pros

Decent pay. The potential for advancement is there IF all of the previous people who are taking supervisor calls are leaving like when I was there and that's IF your team lead has the time to train you. If they have enough people to take the calls get comfy at you position.

Cons

Too many people not enough functioning computers. A lot of the people who they hire are extremely childish its like being in high school all over again. That's also how the team leads treat you with ridiculous rules.

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5.0
May 23, 2026
Recommend
CEO approval
Business outlook

Pros

Great advancement opportunity Weekly pay for 1099

Cons

Accountability for under performing employees is not there.

1.0
Apr 5, 2026
Recommend
CEO approval
Business outlook

Pros

The training schedule and anticipated work hours were very convenient and aligned well with my availability. The onboarding process initially seemed organized, and I appreciated the opportunity to start quickly.

Cons

There was a lack of clarity from the beginning. During the interview, I was assessed on chat support, but training was strictly voice-based. This shift in expectations was confusing. Communication and expectations were not clearly aligned between the hiring process and training. There appeared to be little flexibility or understanding when unforeseen circumstances occurred. On Easter Sunday, while in training, I lost power at 1:48 PM due to circumstances outside of my control. Within a short time frame—by 3:07 PM—and despite a 30-minute lunch break during that period, I received a call informing me that I was being let go from the contract. There was no opportunity given to explain, recover, or rejoin training once power was restored. The decision felt rushed and lacked empathy or consideration for real-life situations that can arise in a work-from-home environment.

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