We deserve a raise - Quality Assurance Inktel Employee Review

2.0
Aug 21, 2016
Recommend
CEO approval
Business outlook

Pros

You learn a lot. Culture creates a few opportunities for fun. Growth opportunities. Potlucks and other team building activities.

Cons

Pay leaves much to be desired. Upper management is dishonest. Claim to have a passion for people and service, but no concern for how "necessary" changes impact the lives of employees. You aren't able to have a difference of opinion without it resulting in a meeting or a "coaching opportunity" very unprofessional. Lots of favoritism. They create positions only to take them away once people become interested or allow people to interview but give them a multitude of reasons why they are not "ready" for promotion or worse bit entitled to a raise. Constant additions to the workload. Selective recognition. False claims of "open-door" policies. People are not paid what they are worth. Management gets credited with work that the people under them have done.

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5.0
May 23, 2026
Recommend
CEO approval
Business outlook

Pros

Great advancement opportunity Weekly pay for 1099

Cons

Accountability for under performing employees is not there.

1.0
Apr 5, 2026
Recommend
CEO approval
Business outlook

Pros

The training schedule and anticipated work hours were very convenient and aligned well with my availability. The onboarding process initially seemed organized, and I appreciated the opportunity to start quickly.

Cons

There was a lack of clarity from the beginning. During the interview, I was assessed on chat support, but training was strictly voice-based. This shift in expectations was confusing. Communication and expectations were not clearly aligned between the hiring process and training. There appeared to be little flexibility or understanding when unforeseen circumstances occurred. On Easter Sunday, while in training, I lost power at 1:48 PM due to circumstances outside of my control. Within a short time frame—by 3:07 PM—and despite a 30-minute lunch break during that period, I received a call informing me that I was being let go from the contract. There was no opportunity given to explain, recover, or rejoin training once power was restored. The decision felt rushed and lacked empathy or consideration for real-life situations that can arise in a work-from-home environment.

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