ICS - Ingo Money Customer Service Ingo Money Employee Review

Management is a joke, they're disrespectful and overly intrusive of your bathroom habits. The eight month period I worked there was the most stressful of my career. I never received QA and I was constantly criticized about my performance but only given vague responses as to how to improve. Management claims to want quality work but rewards employees who submit mediocre work done in massive quantities. ICS are treated like discarded children; prepare to be shushed, called disruptive and left out of company gatherings, all the while 20 feet from you the Risk Center will be borderline partying and the departmental mash-up of middle managers to your left cackle loudly. Their attendance policy can be appalling. They clock attendance points regardless of illness or injury; an employee was removed from the building in an ambulance and was still penalized. Though they claim to be understanding, you're made to feel uncomfortable when reaching out to HR about your concerns.