Pros
Colleagues make it bearable - just about
Cons
No flexibility of working patterns - not helpful in the current climate Salary is far too low for the expectations and workload - no pay reviews or incentives Advisors are told a caseload of approx 70 - infact its more like 100 Senior management never visit the sites, so dont understand what its like day to day and stress everyone is under Morale is on the floor, never any praise All about numbers and never actually check reasoning behind anything (e,g face to face appointments, job starts) Success is not factored in long term - forgotten at the start of each month Unrealistic targets even though the referral criteria has changed - stagnating and not moving with the times. Making it hard to achieve targets which affects morale Messages cascaded down the chain often meaning lower level management have to deliver bad news and face the backlash from teams. Manager morale is poor. Some managers speak to you like you're nothing Pulled up for 'conduct' if you dare to highlight any real issues A lot of staff are 'managed out'
