Maybe bit off more than I can chew... - Senior Consultant Remote InfusionPoints Employee Review

5.0
Jul 21, 2020
Recommend
CEO approval
Business outlook

Pros

I found the experience that I was looking for: being a security consultant. I came looking to learn more about the business, develop the skills to understand clients’ needs, and do interesting work. Boy, did I find it! Security is hard, don't listen to anyone that exclaims the opposite (That it is easy). While the concepts are simple enough that a child could understand them, in practice, they present a complex set of issues that take dedicated coordination and planning to execute or 'get right'. This is especially true for the behemoth organizations, whose set of products, teams, and operations are diverse enough that they often overlap in zero-sum ways. InfusionPoints stands with some of the most well-known titans of this industry to guide them to doing what they do best, securely. This is a perfect opportunity for people looking to grow with InfusionPoints. We do important work. In my time, I’ve had the opportunity, on multiple occasions, to peer into clients' secretive new prototypes, launch coordinated assaults against clients’ infrastructure, design, build, and deploy innovative solutions, and team up with expert coworkers to help clients drive their products and systems to compliance and ultimately accreditation. Sure, there are a lot of other organizations that do things differently, but it’s all about perspective. I could say that I read some source code, wrote some source code, performed a penetration test or two, and did some consulting work, but that would be dishonest. The expertise we share with our clients is much more meaningful, impactful, and rewarding. The work we do is inherently difficult and time consuming. Developing the skills to solve all of the problems that customers throw at us requires dedication, getting outside of your comfort zone, and a good attitude to back it all up. I love having a new problem to solve almost daily. All of this hard work does not go unrewarded or without thanks. InfusionPoints graciously provides us with unlimited PTO. Life happens to us all. We all get sick, burned out, or just need time away. InfusionPoints gets this, and is supportive of employees taking that time to take care of ourselves and our families. I've used this when I felt like it was necessary, and have never once gotten push back or retaliation. InfusionPoints does care about their team members deeply. They were remote/wfh friendly long before COVID-19 was on anyone’s radar, and they’re making improvements for this all-the-time.

Cons

"I found the experience that I was looking for: being a security consultant. I came looking to learn more about the business, develop the skills to understand clients’ needs, and do interesting work. Boy, did I find it!" That sounds a little silly to repeat myself like that, but it is true. The biggest con from my perspective of this company is that the work can be difficult. This core value says it all: “Client Service - Clients drive our business.” This is how business works. We cater to the needs of the people that pay our salary. As a consultant, the cost of doing this is odd or long hours, needing to juggle meetings/appointments/family plans/etc. around to schedule time, sometimes working with people that are hard to get along with, but most of all, you have to actually listen to and understand the needs of your clients (This is all about perspective as well, but can be exhausting sometimes). All of these together can make for a lot of stress and worry. This is why unlimited PTO and being remote/wfh friendly has been so important to me. Working as a consultant has exposed me to a lot of challenges that have been stressful to me personally, and to my family. The nature of the work we do is inherently difficult. If it weren’t difficult, why would anyone bother paying us to do it? That said, success breeds success. All of the hard work that we do for clients has only risen the demand for our expertise. We might have started to grow a bit too quickly (is there really such a thing?), but I have noticed a significant increase in recent hiring efforts, expanding our teams and balancing out workloads. This job has been a large growth point for myself (requires effort on my part daily), but it is, in retrospect, exactly what I'd sought out.

Explore other reviews about InfusionPoints

5.0
Jun 13, 2025
Recommend
CEO approval
Business outlook

Pros

This is the most flexible job and extremely rewarding if you are engaged and care about your work. Everybody is so kind and willing to help. Some of the most intelligent and passionate people in the industry work here. If you want a job where you are encouraged to learn new things and try new things without fear of failure then there is no better place to work. Compensation is generous, benefits are the best you’ll ever have, and the CEO is down to earth, engaged, caring, and works harder than anybody you’ll ever meet. He isn’t one of those CEOs that sits back while you pad his pockets. He is available to guide and answer questions and is the epitome of a good, strong leader. I left for a job in the corporate world and the difference was astounding. I truly felt at home at InfusionPoints and I hope to one day return and finish out my career there. There are many opportunities to grow within your career and try new roles and tasks. Work/life balance and culture are wonderful. Gary (the CEO) will tell you he isn’t a clock watcher. Family and self-care are important and he understands that. I never had any problems taking off work to pick my kids up, go to school events, go on vacation, or anything like that. The most laid-back work culture in existence as long as everybody pulls their weight.

Cons

This place is NOT for you if you aren’t a self-starter. You have to be willing to put in the work and struggle and learn new things. If you just want to show up each day and be told exactly what to do and how to do it then this isn’t the job for you. You have to be excited and passionate about actively finding new solutions and coming up with new ideas for unique problems. You cannot shy away from problems and make the assumption that there is no solution just because it hasn’t been done before. I don’t consider any of these a con at all, but if you’re looking for a repetitive job where you can just do enough to get by you won’t be happy here. That’s not to say you are expected to do more than you are asked, because that isn’t the case at all, but you won’t find yourself just doing menial tasks all day. Each job is really important and valuable for the overall success of the team and that’s something to be proud of and excited about, but it isn’t for those who just want to be lazy.

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InfusionPoints Response
12mo
Thank you so much for your thoughtful review of InfusionPoints. It brings us great joy to know that the culture we have built here shines through, even for past employees.
5.0
Jul 21, 2020
Recommend
CEO approval
Business outlook

Pros

Above are the 3 pillars by which InfusionPoints stands. I have worked at InfusionPoints for over 1 year now and am completely blown away by this company! Customers. InfusionPoints prides itself on providing our large customer base with top-level, industry leading security services. I have watched the employees and management of InfusionPoints go above and beyond to provide these services for our customers. The customer base at InfusionPoints is truly awe inspiring, as they are doing "Big Business" in an area that is unexpected. Community. Less than 6months into my employment at InfusionPoints I watched the owner make a very generous donation to a Community Health Organization in honor of one of my family members. This was unexpected and truly appreciated! Time and time again, we are reminded of InfusionPoints' overall goal to bring good, high paying jobs to the county of Wilkes. The owners contribute a lot to the community and have an outstanding vision for the future of Wilkes. Employees. At InfusionPoints Employees are the core of everything we do. As a result the management of InfusionPoints strives hard to ensure employees are compensated well and have a good work/life balance. I have personally witness the owner telling people to unplug for a bit to regain focus. The flexibility that InfusionPoints offers is amazing. The ability to take care of business/customers and ensure your personal life remains equally balanced. Overall, InfusionPoints is doing Amazing Big Business while being Community focused and equally beneficial to it's employees.

Cons

While I am sure there are some who may look to find the negative; I however have worked for other business/companies that did not even come close to InfusionPoints. Read above...... I personally can't find a Con.

7
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