Recommended - Customer Service Agent Infosys BPM Employee Review

5.0
Nov 6, 2025
Recommend
CEO approval
Business outlook

Pros

Working hours great management friendly

Cons

None, I found this a pleasant place of work

Explore other reviews about Infosys BPM

5.0
Aug 16, 2025
Recommend
CEO approval
Business outlook

Pros

Good culture supportive environment and everyones in company hepls to grow

Cons

Salary , that is very low considerd the work

3.0
Jun 21, 2026
Recommend
CEO approval
Business outlook

Pros

Relatively stable. Instead of being fired, if a contract with a client ends or the client is overstaffed. you are moved to another client. Clean facilities.

Cons

You have to weekly put in your hours in a system that can be troublesome. Work heavily depends on client you are put with. No remote possibilities at all even if the work can be completely remotely. Pay increases are limited to nonexistent unless switching to a trainer or team lead position. Equipment is outdated and problematic unless the client provides their own. Bad employee retention. Depending on client, training can be completely irrelevant to the actual job.

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