Full of red flags and red tape - Anonymous employee Infios Employee Review

1.0
Jul 15, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I love that Infios is a remote-first company for most positions although it can be difficult to balance your work day with people from the West Coast to Australia.

Cons

Koerber Supply Chain Software along with its recent acquisitions rebranded as Infios. Somehow the new management ruined multiple decent companies during that process. Zero focus on employee satisfaction (including merit, bonuses, etc.), brand awareness for the numerous other companies, or simply creating an efficient company. Instead leaders are only focused on hiring their buddy, pouring absurd amounts of money for a random golfer to wear a logo that no one knows, creating silos & overly complicated processes, and gaslighting the entire employee base. CEO claims we're financially stable and the teams are hitting their pipeline goals, yet two rounds of layoffs have occurred. Top sellers are fleeing the company in masses, because "they're not set up to sell or get paid." So somehow they managed to run off some of the best paid sales people, who were receiving awards and being flown to an all-inclusive Mexican resort earlier this year. Absolutely no one is happy here unless it's one of the leaders sitting pretty and waiting for a cash out.

Explore other reviews about Infios

5.0
Jan 22, 2026
Recommend
CEO approval
Business outlook

Pros

Customer-focused, industry-awarded, used across SMB, Mid-Size, and Enterprise companies. Probably some of the smartest Supply Chain Execution experts in the world

Cons

Internal concerns about the mergers and changes, the new branding needs to gain market recognition. Many of the lifers have left the company or retired.

3.0
Apr 23, 2026
Recommend
CEO approval
Business outlook

Pros

The flexible time‑off policy genuinely supports work/life balance, and the company consistently shows a “family first” mentality. Mental well‑being is treated as a real priority, and employees are encouraged to take care of themselves. The newly added People Experience Panel gives employees a stronger voice and creates space for meaningful culture improvements. The company has a strong sense of purpose and a commitment to improving both customer and employee experience, reinforced by the new PATH goal structure. The Winfios recognition platform is a meaningful perk — it includes company‑wide recognition for birthdays and work anniversaries, plus peer‑to‑peer shoutouts. The point‑based system is a nice touch, allowing employees to redeem points for gift cards, company merchandise, and other rewards. The planned job restructure looks promising and may help clarify responsibilities and reduce role overload, though its success will depend on how well leadership understands the responsibilities currently absorbed by staff.

Cons

After layoffs, additional roles and responsibilities are often absorbed by existing staff, creating overwhelming workloads. This is frequent and seen across the organization. Performance is not always recognized. Raises are said to be performance‑based, but employees taking on multiple roles may still receive a “meets expectations” rating because the expectation becomes doing all roles exceptionally — which is unrealistic. This results in very low merit increases. Merit increase percentages appear to be the same across the board, regardless of workload or contribution. There has not been a cost‑of‑living increase in approximately three years. Leadership communication and alignment are inconsistent, which contributes to confusion, shifting priorities, and unclear expectations

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