Pros
Great company to work for. You are treated with respect and your opinion is considered and welcomed. Company recognizes hard work and we have all received a cost of loving increase and bonuses. I have seen many, many call centers in South Florida and Infinity is by far one of the most professional in the area. The company also gives you a vehicle through which you are able to make considerable money. If you work hard and take work seriously you will make more money than you probably have ever before. You will also receive training that most companies do not take the time to give you never mind pay you $15.00 dollars an hour to train. In the big scheme of things in today's society most companies are crying for customers, laying off people and making people do the work of two or three people. Wouldn't you rather come to an organization that has customers lined up to talk to you, that is growing and sharing the success. Some days we are so busy you cannot take lunch but the company buys you lunch. At the risk of repeating myself, in the big scheme of things I would much rather work for a successful organization like this than be back on the block looking for a new job. Come check it out for yourself you will be pleasantly surprised.
Cons
Constantly busy could use a few more breaks. HR could develop a more customer service attitude for employees and managers