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Independence Blue Cross

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CSR Claims - Customer Service Representative Independence Blue Cross Employee Review

4.0
Jan 1, 2023
Recommend
CEO approval
Business outlook

Pros

Training is long and dense but relates to the job.

Cons

Training for Claims is saved until the end of training.

Explore other reviews about Independence Blue Cross

5.0
Jan 2, 2026
Recommend
CEO approval
Business outlook

Pros

Work/life balance Leadership Good benefits Opportunity for growth

Cons

Understaffed teams Pay/salary Dental insurance is not great

3.0
Jul 3, 2026
Recommend
CEO approval
Business outlook

Pros

Hybrid work, flexible schedules, great PTO

Cons

The jobs are very underpaid and management can be unprofessional

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