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      Independence Blue Cross

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      Independence Blue Cross reviews

      company is not managed well , call center is a mess - Customer Service Representative Independence Blue Cross Employee Review

      1.0
      Nov 10, 2021
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      good pay, work from home , helpful coworkers, good benefits

      Cons

      everything esle , management , systems , no growth , sup/ management show favoritism , customer service rep are treated with the lowest respect .. i wouldn't recommend this job if you want to keep your sanity

      Explore other reviews about Independence Blue Cross

      5.0
      Jan 2, 2026
      Pharmacy coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Work/life balance Leadership Good benefits Opportunity for growth

      Cons

      Understaffed teams Pay/salary Dental insurance is not great

      3.0
      Jul 3, 2026
      Senior collections analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Hybrid work, flexible schedules, great PTO

      Cons

      The jobs are very underpaid and management can be unprofessional

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