All the Hi tech convenience isn't worth the endeavor - Primary Dock Worker Indeed Flex Employee Review

1.0
Mar 11, 2025
Recommend
CEO approval
Business outlook

Pros

Most of the onboarding process was simple

Cons

Same day pay is NOT so simple as advertised and I was never able to acquire this option. I-9 uploading of docs was horrendous with technical issues that didn't get fixed. IT support left a lot to be desired with follow up responses taking over 8 days and when I did get a response it was no near in relation to my issues I was having and this back and forth with IT went on unbearably too long and never got resolved with the same day pay issues. Everything must be done by phone app and no flexibility to use one's laptop. Online customer service leaves a lot to be desired with no live ops though they say they have it available but to no avail.

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Indeed Flex Response
1y
Thanks for sharing your feedback - always welcome. We’re sorry that we fell below your expectations on this occasion. This rarely happens, but that’s no excuse. We’ll be working to ensure we do better in future.

Explore other reviews about Indeed Flex

5.0
Nov 2, 2025
Recommend
CEO approval
Business outlook

Pros

Work isn't too difficult. Decent pay

Cons

No overtime at certain locations

1
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Indeed Flex Response
5mo
Thank you kindly for your generous feedback. We are truly grateful for your support.
3.0
Mar 18, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Working at Indeed Flex was a time I would never give back. I got the chance to work alongside some of the brightest and most driven people in the business. When I started, we had a lot of autonomy and trust in how our team could make a different and to try new things. I also had the room to grow within my career and promise of more opportunities down the line.

Cons

After my first two years, the company quickly shifted. Working at Flex in it's current culture is a competitive burnout factory where if you are not working yourself to the bone, you are not appreciated by upper management or respected. Be prepared to have your work unfairly scrutinized by people who do not understand your role, and to have any mistake you make immediately used against you. Flex was once a place of true open-mindedness and is now a place where the nastier you are, the more you are rewarded. Also, senior management will change company goals and restructure teams at least twice a year if and when goals aren't met. Which lead to constant confusion and rework.

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Indeed Flex Response
2mo
We appreciate you taking the time to share your feedback, we will consider this and take any actions we feel are required as we continue to improve.
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