2mo
Thank you for sharing your feedback. We’re glad to hear you recognized us as a sales-driven organization that provides strong support to our sales team. Helping healthcare professionals live better lives is a vision that requires that level of dedication.
Regarding your feedback on management involvement, we’d like to provide some context on our current structure. Because our sales team is intentionally kept small and agile, it allows for a unique level of collaboration with our leadership.
Our CEO has an extensive professional network and spends a significant portion of her time actively supporting the sales team by generating and passing along high-quality new leads. When she makes these personal introductions, she checks in to ensure our partners are receiving the best possible experience. We believe that following up on the status of these specific intros is a vital part of maintaining those relationships and ensuring our collective success.
We appreciate your perspective on autonomy and will continue to look for the right balance as we scale. We wish you the best in your future endeavors.