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      Included Health

      Engaged employer

      Included Health reviews

      Bad work environment - Senior Software Engineer Included Health Employee Review

      1.0
      Jun 15, 2024
      Senior software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Good salary, benefits and vacations

      Cons

      - For the company you are only relevant if you have a management position - A lot of bureaucracy, if you have an idea, suggestion or complaint you have to communicate with multiple people and it is not a guarantee that they will listen to you - There is poor planning in work tasks, many times you have weeks or months to do a small implementation and other times you only have 1 or 2 days to finish something that requires much more time

      avatar
      Included Health Response
      1y
      Thanks so much for taking the time to share this feedback! This sounds super frustrating and is never the experience we want for anyone. We’re actively working to launch recognition programs across the company and to streamline our processes to reduce bureaucracy and improve planning. Your review offers important insight for us as we make these changes.

      Explore other reviews about Included Health

      5.0
      Jun 3, 2026
      Member resolution specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible schedule and lots of benefits.

      Cons

      I don't have any cons.

      avatar
      Included Health Response
      2w
      We’re so glad you’re enjoying the flexibility and great benefits, and we’re grateful to have you on the Included Health team!
      1.0
      May 6, 2026
      Member care advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      A positive aspect of the company is the opportunity to gain valuable experience in a fast-paced healthcare environment. The role helps build strong communication, multitasking, problem-solving, and customer service skills. There is also meaningful work involved in helping patients and clients navigate important healthcare needs. Many employees are committed to doing their best and providing quality support, even in a challenging environment.

      Cons

      Expectations are unrealistic, and performance is heavily micromanaged by leadership through constant metric tracking. Employees are expected to keep up with frequent changes while prioritizing contract clients and patient satisfaction, often at the expense of employee well-being. Very stressful and overwhelming experience! There is little work-life balance they will add you to Evening and weekend shifts even if you were hired mon-fri. Overall, employees feel undervalued, overworked, and unsupported. TERRIBLE EMPLOYER

      2
      avatar
      Included Health Response
      1mo
      Thank you for sharing your feedback and for highlighting the meaningful work and care your team brings to members. We’re sorry to hear this has been your experience. We’re committed to fostering a supportive environment and as a current team member, your Talent Partner is also always available to provide direct support.
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