Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Included Health

      Engaged employer

      Included Health reviews

      Constant changes, frequent layoffs - Recruiter Included Health Employee Review

      2.0
      Jan 24, 2024
      Recruiter
      Recommend
      CEO approval
      Business outlook

      Pros

      Great mental health services for clients.

      Cons

      Recruiters are overworked. Given unrealistic hiring goals. Company refuses to raise pay for Therapist to ensure they are equitable in the market. Training is horrible. No clear expectations hiring goals change over night. Changed sourcing and recruiting platforms every other quarter. Soon as you get comfortable learning a new system or process its changed. No diversity, no 401k match instead they layoff employees.

      avatar
      Included Health Response
      2y
      Thank you for your insights - we hear your concerns around training and hiring goals. These are two areas we're looking at this year as we know there's room for improvement. Particularly as we look to make these changes, we encourage you to bring this feedback to your Manager or Talent Partner so they can dive deeper with you, and help put it into action.

      Explore other reviews about Included Health

      5.0
      Jun 3, 2026
      Member resolution specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible schedule and lots of benefits.

      Cons

      I don't have any cons.

      avatar
      Included Health Response
      6d
      We’re so glad you’re enjoying the flexibility and great benefits, and we’re grateful to have you on the Included Health team!
      1.0
      May 6, 2026
      Member care advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      A positive aspect of the company is the opportunity to gain valuable experience in a fast-paced healthcare environment. The role helps build strong communication, multitasking, problem-solving, and customer service skills. There is also meaningful work involved in helping patients and clients navigate important healthcare needs. Many employees are committed to doing their best and providing quality support, even in a challenging environment.

      Cons

      Expectations are unrealistic, and performance is heavily micromanaged by leadership through constant metric tracking. Employees are expected to keep up with frequent changes while prioritizing contract clients and patient satisfaction, often at the expense of employee well-being. Very stressful and overwhelming experience! There is little work-life balance they will add you to Evening and weekend shifts even if you were hired mon-fri. Overall, employees feel undervalued, overworked, and unsupported. TERRIBLE EMPLOYER

      1
      avatar
      Included Health Response
      1mo
      Thank you for sharing your feedback and for highlighting the meaningful work and care your team brings to members. We’re sorry to hear this has been your experience. We’re committed to fostering a supportive environment and as a current team member, your Talent Partner is also always available to provide direct support.
      See reviews by: Helpful|Rating|Date|All
      Related searches: Included Health jobs | Included Health salaries | Included Health benefits | Included Health interviews
      Included Health reviewsIncluded Health Recruiter reviewsIncluded Health review