Care Coordinator - Anonymous employee Included Health Employee Review

5.0
May 23, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

From the moment we step in the doorway to even when we have stepped out of it, we are consistently encouraged,validated and reminded of how important we are in working to fix the broken healthcare system. We all share the same values to put the patient first so even if it comes down to crunch time, we are all on the same page working against time to ensure the best possible outcome for our patients. They have a culture where everyone thrives and a flat structure where no one walks around feeling any less important than anyone else. The benefits will blow your mind and the people will be ones you cannot wait to go out to happy hour with.

Cons

No cons as long as you realize it is still a startup company growing on a daily basis. Hiccups and growing pains maybe, but not cons.

Explore other reviews about Included Health

5.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule and lots of benefits.

Cons

I don't have any cons.

avatar
Included Health Response
2w
We’re so glad you’re enjoying the flexibility and great benefits, and we’re grateful to have you on the Included Health team!
1.0
May 6, 2026
Recommend
CEO approval
Business outlook

Pros

A positive aspect of the company is the opportunity to gain valuable experience in a fast-paced healthcare environment. The role helps build strong communication, multitasking, problem-solving, and customer service skills. There is also meaningful work involved in helping patients and clients navigate important healthcare needs. Many employees are committed to doing their best and providing quality support, even in a challenging environment.

Cons

Expectations are unrealistic, and performance is heavily micromanaged by leadership through constant metric tracking. Employees are expected to keep up with frequent changes while prioritizing contract clients and patient satisfaction, often at the expense of employee well-being. Very stressful and overwhelming experience! There is little work-life balance they will add you to Evening and weekend shifts even if you were hired mon-fri. Overall, employees feel undervalued, overworked, and unsupported. TERRIBLE EMPLOYER

2
avatar
Included Health Response
1mo
Thank you for sharing your feedback and for highlighting the meaningful work and care your team brings to members. We’re sorry to hear this has been your experience. We’re committed to fostering a supportive environment and as a current team member, your Talent Partner is also always available to provide direct support.
See reviews by: Helpful|Rating|Date|All