Innovative/Fast growing company with a strong employee culture - Anonymous employee Included Health Employee Review
5.0
May 6, 2021
Anonymous employee
Current employee, more than 1 year
Recommend
CEO approval
Business outlook
Pros
-Strong culture with an emphasis on the employee
-Good benefits and work/life balance
-Challenging company/industry to work for/in. You will learn.
-Opportunities for growth
-Remote work
Cons
Not necessarily a con...but due to the fast-pace nature of the industry and the desire for Grand Rounds to be a leader in the healthcare navigation space, there is an extra layer of pressure to perform.
Included Health Response
4y
Thanks for your feedback! We're glad to see how much you appreciate the culture and opportunities for growth. Yes - the bar is high and we appreciate all you do to bring your best every day! Thanks for all you do for Included Health.
A positive aspect of the company is the opportunity to gain valuable experience in a fast-paced healthcare environment. The role helps build strong communication, multitasking, problem-solving, and customer service skills.
There is also meaningful work involved in helping patients and clients navigate important healthcare needs. Many employees are committed to doing their best and providing quality support, even in a challenging environment.
Cons
Expectations are unrealistic, and performance is heavily micromanaged by leadership through constant metric tracking. Employees are expected to keep up with frequent changes while prioritizing contract clients and patient satisfaction, often at the expense of employee well-being. Very stressful and overwhelming experience!
There is little work-life balance they will add you to Evening and weekend shifts even if you were hired mon-fri.
Overall, employees feel undervalued, overworked, and unsupported. TERRIBLE EMPLOYER
2
Included Health Response
1mo
Thank you for sharing your feedback and for highlighting the meaningful work and care your team brings to members. We’re sorry to hear this has been your experience. We’re committed to fostering a supportive environment and as a current team member, your Talent Partner is also always available to provide direct support.