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      Included Health

      Engaged employer

      Included Health reviews

      Great company! - Clinical Manager Included Health Employee Review

      5.0
      Jan 15, 2021
      Clinical manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Mission driven company, high growth! Culture is strong and positive and truly pervades daily work — not just empty words. The people are great here and generally very happy.

      Cons

      Mid-age company, and still having growing pains. Need to be very comfortable with ambiguity and fast-paced environment to succeed here.

      avatar
      Included Health Response
      5y
      Thank you for taking the time to share your feedback! Yes - if you are interested in a mission-driven, high-growth company, with fantastic people, Grand Rounds is the place for you! Appreciate your reminder about the challenges of working through ambiguity, especially when we feel a need to move quickly to respond to member, customer, employee and market needs. That is something we will continue to focus on to ensure our team feels aligned and supported as we navigate through ongoing changes.

      Explore other reviews about Included Health

      5.0
      Jun 3, 2026
      Member resolution specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible schedule and lots of benefits.

      Cons

      I don't have any cons.

      avatar
      Included Health Response
      3w
      We’re so glad you’re enjoying the flexibility and great benefits, and we’re grateful to have you on the Included Health team!
      1.0
      May 6, 2026
      Member care advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      A positive aspect of the company is the opportunity to gain valuable experience in a fast-paced healthcare environment. The role helps build strong communication, multitasking, problem-solving, and customer service skills. There is also meaningful work involved in helping patients and clients navigate important healthcare needs. Many employees are committed to doing their best and providing quality support, even in a challenging environment.

      Cons

      Expectations are unrealistic, and performance is heavily micromanaged by leadership through constant metric tracking. Employees are expected to keep up with frequent changes while prioritizing contract clients and patient satisfaction, often at the expense of employee well-being. Very stressful and overwhelming experience! There is little work-life balance they will add you to Evening and weekend shifts even if you were hired mon-fri. Overall, employees feel undervalued, overworked, and unsupported. TERRIBLE EMPLOYER

      2
      avatar
      Included Health Response
      1mo
      Thank you for sharing your feedback and for highlighting the meaningful work and care your team brings to members. We’re sorry to hear this has been your experience. We’re committed to fostering a supportive environment and as a current team member, your Talent Partner is also always available to provide direct support.
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