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      Included Health

      Engaged employer

      Included Health reviews

      Amazing company - Care Coordinator Included Health Employee Review

      5.0
      Jan 17, 2020
      Care coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      It's the best job I've ever had. Truly a pleasure to work for a company that treats you like a human and not a badge number.

      Cons

      Fast pace, ever-changing environment. As with any company that is growing exponentially, there are changes and they come quick. You have to be flexible and keep an open mind

      avatar
      Included Health Response
      6y
      Thank you for your review! We are thrilled you enjoy working at Grand Rounds and feel respected and supported. We aim to create a work environment where people feel valued and where everyone supports each other to be their best selves. Yes, change does come often when you are growing as fast as we are, and we are grateful for the team's adaptability and optimism as we evolve to be as successful as possible.

      Explore other reviews about Included Health

      5.0
      Jun 3, 2026
      Member resolution specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible schedule and lots of benefits.

      Cons

      I don't have any cons.

      avatar
      Included Health Response
      3w
      We’re so glad you’re enjoying the flexibility and great benefits, and we’re grateful to have you on the Included Health team!
      1.0
      May 6, 2026
      Member care advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      A positive aspect of the company is the opportunity to gain valuable experience in a fast-paced healthcare environment. The role helps build strong communication, multitasking, problem-solving, and customer service skills. There is also meaningful work involved in helping patients and clients navigate important healthcare needs. Many employees are committed to doing their best and providing quality support, even in a challenging environment.

      Cons

      Expectations are unrealistic, and performance is heavily micromanaged by leadership through constant metric tracking. Employees are expected to keep up with frequent changes while prioritizing contract clients and patient satisfaction, often at the expense of employee well-being. Very stressful and overwhelming experience! There is little work-life balance they will add you to Evening and weekend shifts even if you were hired mon-fri. Overall, employees feel undervalued, overworked, and unsupported. TERRIBLE EMPLOYER

      2
      avatar
      Included Health Response
      1mo
      Thank you for sharing your feedback and for highlighting the meaningful work and care your team brings to members. We’re sorry to hear this has been your experience. We’re committed to fostering a supportive environment and as a current team member, your Talent Partner is also always available to provide direct support.
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