Mission driven, all-in culture - Team Leader Included Health Employee Review

5.0
Sep 9, 2013
Recommend
CEO approval
Business outlook

Pros

The team supports each other. The conversations are intellectual and challenging. People want to transform the way patients and physicians interact. There seems to be true openness to every idea and all of the E team from the CEO on down encourage open conversation. Lots of group lunches and cool SF location (the place we're moving 10/1 seems amazing -- right across from South Park).

Cons

There are high expectations. Work flows into the weekends and the CEO doesn't seem to sleep much (i.e., lots of emails with stuff to work on / think about at all times). No parking and no parking passes.

Explore other reviews about Included Health

5.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule and lots of benefits.

Cons

I don't have any cons.

avatar
Included Health Response
2w
We’re so glad you’re enjoying the flexibility and great benefits, and we’re grateful to have you on the Included Health team!
1.0
May 6, 2026
Recommend
CEO approval
Business outlook

Pros

A positive aspect of the company is the opportunity to gain valuable experience in a fast-paced healthcare environment. The role helps build strong communication, multitasking, problem-solving, and customer service skills. There is also meaningful work involved in helping patients and clients navigate important healthcare needs. Many employees are committed to doing their best and providing quality support, even in a challenging environment.

Cons

Expectations are unrealistic, and performance is heavily micromanaged by leadership through constant metric tracking. Employees are expected to keep up with frequent changes while prioritizing contract clients and patient satisfaction, often at the expense of employee well-being. Very stressful and overwhelming experience! There is little work-life balance they will add you to Evening and weekend shifts even if you were hired mon-fri. Overall, employees feel undervalued, overworked, and unsupported. TERRIBLE EMPLOYER

2
avatar
Included Health Response
1mo
Thank you for sharing your feedback and for highlighting the meaningful work and care your team brings to members. We’re sorry to hear this has been your experience. We’re committed to fostering a supportive environment and as a current team member, your Talent Partner is also always available to provide direct support.
See reviews by: Helpful|Rating|Date|All