Sales Director - Anonymous employee Included Health Employee Review

5.0
Oct 19, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

So proud to work for a company who really cares in filling a needed gap for patients in healthcare - knowing they are at the best physician, at the highest quality, exactly for what they need. Whether it's a diabetic patient who needs a different kind of PCP or it's a patient with many undiagnosed symptoms and having trouble finding a Dr to help them, Grand Rounds will get you there! Our clients are really seeing a difference in "real" help to their employees/families.

Cons

We are growing so fast...doubled in the size in the last few years and will most likely double again in the next few years. With that comes growing pains, a need for process improvements, operational improvements etc. At least its for the right reason...!

Explore other reviews about Included Health

5.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule and lots of benefits.

Cons

I don't have any cons.

avatar
Included Health Response
2w
We’re so glad you’re enjoying the flexibility and great benefits, and we’re grateful to have you on the Included Health team!
1.0
May 6, 2026
Recommend
CEO approval
Business outlook

Pros

A positive aspect of the company is the opportunity to gain valuable experience in a fast-paced healthcare environment. The role helps build strong communication, multitasking, problem-solving, and customer service skills. There is also meaningful work involved in helping patients and clients navigate important healthcare needs. Many employees are committed to doing their best and providing quality support, even in a challenging environment.

Cons

Expectations are unrealistic, and performance is heavily micromanaged by leadership through constant metric tracking. Employees are expected to keep up with frequent changes while prioritizing contract clients and patient satisfaction, often at the expense of employee well-being. Very stressful and overwhelming experience! There is little work-life balance they will add you to Evening and weekend shifts even if you were hired mon-fri. Overall, employees feel undervalued, overworked, and unsupported. TERRIBLE EMPLOYER

2
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Included Health Response
1mo
Thank you for sharing your feedback and for highlighting the meaningful work and care your team brings to members. We’re sorry to hear this has been your experience. We’re committed to fostering a supportive environment and as a current team member, your Talent Partner is also always available to provide direct support.
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