Poorly managed - Graduate Coach InGenius Prep Employee Review

1.0
Jun 3, 2025
Recommend
CEO approval
Business outlook

Pros

Fairly flexible remote work opportunity

Cons

Poor management. Worked for this company for years. Saw multiple instances in which other team members left the company for unknown reasons and leadership forbade us from saying anything to the student. Students would be emailing a deactivated account, asking why the emails bounced back, and we were unable to give any explanation (in the middle of application season, no less). Employee turnover is very high, for good reason, as the pay is low for services provided with minimal room for advancement within the company. Very poor communication with staff members overall - it did not feel like a team environment and we were often left in the dark about policy changes from leadership.

Explore other reviews about InGenius Prep

5.0
May 12, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule for most part. Coworkers are all very nice and everyone there respects work- life boundaries. Supportive and collaborative coworkers as well.

Cons

Hours can be difficult at times. Working with lots of people in Asia- that’s the job though.

4.0
Feb 24, 2026
Recommend
CEO approval
Business outlook

Pros

- they get you good clients - good curriculum/structure - colleagues are great - good flexibility and work/life balance when you're FT, especially if you are communicative - added perks/opportunities the longer you stay with them (if you are learning their model well) - great pay - if your student gets in Early Decision

Cons

- pay is actually quite low for the service that's requested/the amount of work you actually put in/GC experience level/GC expected education background. I tolerate it because I don't have to worry about marketing and getting my own clients. My personal hourly rate is about 3-5x as high. This is not in reference to what the milestones are - this is referring to the actual work hours (emailing, messaging, scheduling, meeting, editing, editing, editing, editing, reviewing). There must be a lot of overhead or something? Or maybe they pay the FAOs much more? - I think the above makes it hard to be motivated and provide the best service. Especially for really needy students. I would honestly love to work more with IGP - I love the structure they provide - but I cannot afford to get paid so much less than when I tutor or seek out my own students

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