Pros
Amazing coworkers: fun, caring, smart, and incredibly diverse On-the-job training Help with national certification Ample work; excellent opportunity to gain interpreting skill and experience in a short time, even for interpreters of less common languages (If working from a call center) Opportunity to collaborate and learn from coworkers Ease and security of working as an employee rather than an independent contractor Medical, dental, vision, and life insurance, FSA's, and predictable income Somewhat flexible scheduling Higher pay for nights and weekends Option to work remotely
Cons
Extremely low pay relative to on-site or contract interpreting No company contributions to retirement (At times) Technical issues that impact interpreter performance and job satisfaction (If working from a call center) Insufficient sound barriers between workers leading to stressful, noisy environment Requirement to serve as a receptionist between interpreting calls Being treated like a call-center representative rather than a skilled language professional Sometimes having to work weekends, very early, or very late hours (At times) Low morale stemming from low pay, not keeping promises, sudden firings, poor communication, lack of transparency, inclusion, or consideration High turnover at all levels