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      Immersion Hospitality

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      Immersion Hospitality reviews

      Call Center Agent - Call Center Agent Immersion Hospitality Employee Review

      5.0
      Apr 26, 2016
      Call center agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Great pay! Easy job. The pay is more than any call center but they expect us to have good customer service for it. Taaking reservations for the military is rewarding. Schedule is tough but is on a shift bid so its as fair as possible with you being able to pick your scheudle according to how well you are doing instead of how long you have been there.

      Cons

      Some of the other agents are petty and lazy.

      Explore other reviews about Immersion Hospitality

      5.0
      Jun 17, 2022
      Management
      Recommend
      CEO approval
      Business outlook

      Pros

      They value the individual service provider which leads to better service for clients.

      Cons

      Location can be for some

      2.0
      May 11, 2014
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay for a call center...starting out at $28K for Call Center Agents...some positions pay up to $35K; 40 hrs/week

      Cons

      Management was horrible; lots of favoritism...if you kissed but, you got certain privileges; average turnover; several people walked off the job without notice; schedule changes about every 2 weeks...sometimes drastic; pay used to be salary, now hourly...

      1
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