Proceed with caution - Anonymous employee Imagine360 Employee Review

1.0
May 9, 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Vacation Work from home Use my skills

Cons

Forget advancement within this company unless you are a yes ma’am, no ma’am type person with zero new ideas or have anything less than perfect to say. HR has zero allegiance to you, only to the protection of upper management. All they have done is taken away benefits, not added for those who have been loyal to the company, while making it look good to new employees. Looks as if they are trying to weed out the ones who make more, or perhaps are older? No raises, no cost of living increase in the worst recession our country has seen in years. In a matter of 3 months my review went down an entire point, and others I spoke to received bad or average performance reviews for no reason at all, affecting the ability to obtain other jobs within the company when they decided to wipe out an entire department all of a sudden. You work countless hours without recognition and are only expected to do more. All while hiring unqualified senior management and encouraging us to do surveys they do not even review or care about. If you provide honest feedback you will likely be terminated. If you are a new graduate this is the place for you!

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Imagine360 Response
3y
We would like to express our sincere gratitude for your invaluable contributions to our team. Your unwavering dedication and hard work have made a significant impact on our shared goals, and we appreciate your feedback. At Imagine360, we believe that prioritizing measurable outcomes and achieving our goals are just as important as putting in the effort. As a data-driven organization, we continually analyze our successes and failures to identify areas for improvement. Our leadership team brings a wealth of experience and knowledge in the health insurance industry, and with recent additions to our team and strategic organizational changes, we are maximizing our potential and committed to achieving the highest level of member satisfaction. In addition, we have felt the impact of inflation on our business and have implemented internal cost-cutting measures to contain the cost increase for our members. Nevertheless, we prioritize professional growth and development and invest in our team members, promoting from within whenever possible. This year alone, we have proudly promoted over 70 team members and created more opportunities for professional development. Our Human Resources team aims to build positive relationships with team members and promote a growth-oriented workplace. We encourage everyone to use our anonymous feedback tool to provide honest feedback without fear of reprisal. HR actively provides guidance to management on hiring, performance management, and employee relations to maintain a harmonious workplace and protect employee interests. We also execute an annual employee pulse survey that is completely confidential and delivered through a third-party vendor to gain insight into our workplace and how we can continue to improve. Finally, we encourage all team members to prioritize their well-being, even during busy periods, by taking advantage of our competitive benefits package. This includes our comprehensive health plan, financial assistance with medical debt, generous PTO allowance, and new, robust Employee Assistance Program.

Explore other reviews about Imagine360

5.0
Jun 11, 2026
Recommend
CEO approval
Business outlook

Pros

Very nice place to work, great benefits, and very nice co-workers and leadership team!!

Cons

I really have not ran across anything negative about Imagine360 it has been an exceptional 3 yrs for me!

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Imagine360 Response
1d
Thank you for taking the time to share your experience and for your kind words about our team, benefits, and leadership. We’re especially glad to hear that you’ve felt supported and confident in your role over the past three years. We also truly appreciate your advice to continue prioritizing communication and providing tools that help employees succeed. Feedback like yours helps us stay focused on what matters most as we continue to grow and evolve. Thank you again for being part of the Imagine360 team and for sharing your perspective.
2.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

Remote, pay is okay, benefits, PTO

Cons

Micromanaging, layoffs, outsourcing, and busy seasons.

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Imagine360 Response
1d
Thank you for taking the time to share your feedback and for your contributions to Imagine360. We appreciate the perspective that comes from such long tenure. We’re glad you highlighted the flexibility, benefits, and PTO as positives. At the same time, we recognize the concerns you’ve raised around workload, communication, and team structure. Periods of change can be challenging, and we know they can impact both employee experience and client delivery if not managed carefully. We want to share that our organization is in a strong and growing position today. As our client base expands, we’re adding new team members and investing in our teams to support our clients and members effectively, while also focusing on improving communication, strengthening collaboration, and ensuring employees have the support they need to succeed without burnout. Your feedback around leadership and overall effectiveness is important to us. As a company operating in a highly specialized space like reference‑based pricing, we recognize how important it is to have a leadership team that brings a range of perspectives, experiences, and expertise to the table. We’re committed to continuing to grow and evolve in this area as we strengthen how we support our employees and deliver for our clients. Thank you again for your honesty and for the time you spent with us. Feedback like yours plays an important role in helping us improve as we continue to grow.
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