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      I can't IMAGINE a more awkward culture... - Customer Success Manager Imagine Learning Employee Review

      1.0
      Jan 12, 2021
      Customer success manager
      Recommend
      CEO approval
      Business outlook

      Pros

      There are some very nice people and I met some great friends!

      Cons

      The managers are a joke. You get promoted if you are a "yes" person. There is no open door policy and they will find a way to get rid of you if you say anything about what doesn't make sense or doesn't work in the field. The time off is nice, however there is no time to take vacation because some CSMs have WAY too much work. And, you have to make sure you are the assistant to your salesperson because they run the show.

      Explore other reviews about Imagine Learning

      5.0
      Mar 29, 2026
      Product designer
      Recommend
      CEO approval
      Business outlook

      Pros

      Amazing people, and amazing product

      Cons

      Nothing much, everything was good!

      3.0
      Jun 11, 2026
      Sales associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay is competitive. Remote work. A few days a week of regional travel at the federal compensation rate. This has been an educational entry-level job to learn the basic stakeholders and sales cycles for K-12 curriculum. The people I work with are great and knowledge/experience is a strong resource at this company.

      Cons

      The higher leadership of the organization does not foster a positive, collaborative culture. Different teams/regions work in silos. Any collaboration and communication happens primarily by our own individual efforts. Also, systems change yearly. It's difficult for everyone to adapt, and as a result the sales team has little faith in following the process. Job security is iffy. There has been continuous talk of eliminating my position in my state for over a year now.

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