Poor set of products - Service Desk Analyst Idox Employee Review

1.0
Jan 6, 2026
Recommend
CEO approval
Business outlook

Pros

Nice office and the salary was OK.

Cons

Poor management, poor customer service and poor products

Explore other reviews about Idox

3.0
Mar 20, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Passionate teams that are willing to work together to improve product. Close client contacts that continue the business.

Cons

Management has no ability to invest in the personal growth of the employees. Churn. Lack of sales ability.

4
4.0
Jun 17, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Role variety, the people, great products.

Cons

Timing can sometimes be a challenge.

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