Strong career growth opportunities but workload can be demanding - Customer Support Ideagen Employee Review

Thanks so much for sharing this feedback. It's always great to hear from colleagues enjoying their time with us. It’s also amazing to know our benefits are making a positive difference, as supporting wellbeing is something we care deeply about. The flexibility to work from home is also a key part of this, helping our colleagues balance work and home life so they can be at their best.

Thank you for taking the time to share your feedback. We’re sorry to hear that parts of your experience haven’t met your expectations. On compensation, we regularly benchmark roles using external market data to help ensure we remain competitive and fair across regions and disciplines. We know how important pay and progression are to our colleagues, and we continue to review and evolve our approach over time. You also raised concerns around leadership and wellbeing. While we understand experiences can vary, supporting our colleagues is a priority, and we offer a wide range of benefits and resources designed to support wellbeing both inside and outside of work. We are always looking at how we strengthen this further as we grow. Thank you again for sharing your perspective. Feedback like this helps us continue to improve how we support our teams.