Great people, poor direction - Anonymous employee IdeaScale Employee Review

3.0
Feb 7, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Some of the most bright, personable team members you can work with - Engaging work and great experience working with high caliber customers - Working in innovation - Remote first

Cons

- Immense tech debt - Board members are obsessed with keeping costs low, at the expense of existing talent (90% outsourcing) - Bogged down by lack of accountability from leaders - CEO is unsociable and only cares about ROI and not people / customer relationships and appearing on podcasts

Explore other reviews about IdeaScale

5.0
Jan 18, 2024
Recommend
CEO approval
Business outlook

Pros

Working at IdeaScale has been nothing short of an absolute career win. The team is extremely supportive and flexible while still fostering an environment of high-level success which is rare to come across. The CEO is very involved and all of the managers uplift their teams and coach them through difficult situations. HR is always available and responsive, and Glassdoor reviews are encouraged so that the company can continue to grow and adapt to the needs of its employees. Sales people have uncapped OTE and a realistic quota to hit. Great company to work for in any department!

Cons

No real cons about working here

4.0
Sep 15, 2025
Recommend
CEO approval
Business outlook

Pros

Overall IdeaScale is a really positive place to work – you'll work with great people, have pretty good work/life balance, and will be able to make an impact.

Cons

Company is working with some ever-present constraints, coming from legacy operations and tight regulation.

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