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      IdeaRoom

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      IdeaRoom reviews

      Good to get experience - Director of Customer Success IdeaRoom Employee Review

      3.0
      Dec 18, 2022
      Director of customer success
      Recommend
      CEO approval
      Business outlook

      Pros

      Fun industry, some smart people whoa are passionate about the company

      Cons

      Customer success is set up to fail. Model is not scalable. Can’t hire more people. Sales and marketing sold to customers who were not good fits and customer success is left to manage the fall out.

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      4.0
      May 29, 2024
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great people and culture. Family focused

      Cons

      Operations and product delivery was delayed and impacted customer experience.

      5.0
      Apr 26, 2023
      Senior software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      The company culture and values are great, the work environment is light and good, and the people I work with are amazing. There's no micromanagement and employees in general have the freedom to try new things.

      Cons

      Being a small engineering team the amount of work sometimes gets overwhelming.

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